Energo Pro Georgia: The Best Choice for Your Energy Needs

Energo Pro Georgia: A Leading Energy Company in the Caucasus

Energo Pro Georgia is a subsidiary of Energo-Pro Group, a Czech-based company that owns and operates energy facilities in several European and Asian countries. Energo Pro Georgia is the largest electricity distribution and sales company in Georgia, serving over 1.2 million customers across the country. In this article, we will explore the history, mission, vision, values, services, achievements and challenges of Energo Pro Georgia.

History of Energo Pro Georgia

Energo Pro Georgia was established in 2007, when Energo-Pro Group acquired the assets of Telasi JSC, the former electricity distribution company in Tbilisi. In 2008, Energo-Pro Group also bought the shares of Kakheti Energy Distribution Company and United Energy Distribution Company, expanding its operations to the eastern and western regions of Georgia. Since then, Energo Pro Georgia has invested over 300 million euros in the rehabilitation and modernization of the electricity network, improving the quality and reliability of service for its customers.

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The first smart meters in Georgia

One of the major projects that Energo Pro Georgia implemented was the installation of smart meters for all its customers. Smart meters are electronic devices that measure and record electricity consumption and communicate with the utility company remotely. They allow customers to monitor their energy usage, pay their bills online or via mobile phone, and benefit from flexible tariffs. They also help the company to detect and prevent losses, frauds and outages. Energo Pro Georgia was the first company in Georgia to introduce smart meters in 2010, and completed the installation for all its customers by 2016.

The largest hydropower plants in Georgia

Energo Pro Georgia is not only a distribution and sales company, but also a producer of electricity from renewable sources. The company owns and operates six hydropower plants (HPPs) in Georgia, with a total installed capacity of 466 MW. These include the largest HPPs in the country: Khrami I (113 MW), Khrami II (115 MW) and Rioni (48 MW). The HPPs generate about 1.5 billion kWh of electricity per year, meeting about 15% of the domestic demand. Energo Pro Georgia also exports electricity to neighboring countries such as Turkey, Armenia and Azerbaijan.

Mission, vision and values of Energo Pro Georgia

Energo Pro Georgia's mission is to provide efficient energy service to all its customers, support the sustainable development of the energy sector in Georgia, and comply with the local and international legislation and standards. The company's vision is to be a reliable partner for its customers, employees, shareholders and society, and to contribute to the economic growth and social welfare of the country. The company's values are:

• Investment: To increase investment in the improvement of its network and facilities;

• Service: To deliver high quality service that meets or exceeds customer expectations;

• Development: To foster innovation and continuous improvement in its operations;

• Legislation: To adhere to the principles of transparency, accountability and corporate governance;

• Environment: To protect the environment and promote energy efficiency and renewable energy sources;

• People: To respect and value its employees, customers and stakeholders.

Services offered by Energo Pro Georgia

Energo Pro Georgia offers a range of services to its customers, including:

• How to become a company customer: The company provides electricity supply contracts for commercial and industrial customers who need more than 100 kW of power;

• Temporary connection: The company provides temporary electricity connection for customers who need it for a short period of time (up to one year);

• Existing customer/network modification: The company provides services for existing customers who want to change their metering point or increase their power capacity;

• Connecting a small capacity power plant to the grid: The company provides services for customers who want to connect their own small capacity power plant (up to 100 kW) to the company's grid and sell their surplus electricity;

• Power quality measurement: The company provides services for customers who want to measure the quality of the electricity they receive or produce;

• Energy audit: The company provides services for customers who want to assess their energy consumption and identify potential savings and efficiency measures;

• Customer service: The company provides various channels for customers to communicate with the company, such as call center, online portal, mobile app, email, social media and service centers.

Achievements and challenges of Energo Pro Georgia

Energo Pro Georgia has achieved significant results in its operations, such as:

• Reducing the technical and commercial losses from 25% in 2007 to 9.5% in 2020;

• Increasing the collection rate from 85% in 2007 to 99.8% in 2020;

• Improving the customer satisfaction index from 65% in 2010 to 85% in 2020;

• Winning several awards and recognitions, such as the Best Employer Award, the Golden Brand Award, the European Business Award, and the ISO 9001 and ISO 14001 certifications.

However, Energo Pro Georgia also faces some challenges in its operations, such as:

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• The increasing demand for electricity in Georgia and the region, which requires more investment in generation and transmission capacity;

• The changing regulatory environment and market conditions, which require more flexibility and adaptation from the company;

• The social and environmental impacts of its activities, which require more engagement and cooperation with the local communities and stakeholders;

• The competition from other energy companies and alternative sources, which require more innovation and differentiation from the company.

Conclusion

Energo Pro Georgia is a leading energy company in the Caucasus, providing efficient and reliable electricity service to over 1.2 million customers in Georgia. The company is a subsidiary of Energo-Pro Group, a Czech-based company that owns and operates energy facilities in several European and Asian countries. Energo Pro Georgia is not only a distribution and sales company, but also a producer of electricity from renewable sources. The company owns and operates six hydropower plants in Georgia, with a total installed capacity of 466 MW. The company has invested over 300 million euros in the rehabilitation and modernization of its network and facilities, improving the quality and reliability of service for its customers. The company has also introduced smart meters for all its customers, allowing them to monitor their energy usage, pay their bills online or via mobile phone, and benefit from flexible tariffs. Energo Pro Georgia has achieved significant results in reducing losses, increasing collection rate, improving customer satisfaction, and winning awards and recognitions. However, the company also faces some challenges in meeting the increasing demand for electricity, adapting to the changing regulatory environment and market conditions, managing the social and environmental impacts of its activities, and competing with other energy companies and alternative sources. Energo Pro Georgia's mission is to provide efficient energy service to all its customers, support the sustainable development of the energy sector in Georgia, and comply with the local and international legislation and standards. The company's vision is to be a reliable partner for its customers, employees, shareholders and society, and to contribute to the economic growth and social welfare of the country.

FAQs

How can I contact Energo Pro Georgia?

You can contact Energo Pro Georgia through various channels, such as:

• Call center: +995 32 2 510 510;

• Online portal: ;

• Mobile app: Energo Pro Georgia on Google Play or App Store;

• Email: ;

• Social media: Facebook, Twitter, Instagram, YouTube;

• Service centers: You can find the nearest service center on .

How can I pay my electricity bill?

You can pay your electricity bill through various methods, such as:

• Online payment: You can pay your bill online using your bank card or electronic wallet on or on the mobile app;

• <li Mobile payment: You can pay your bill using your mobile phone balance by dialing *111# or sending an SMS to 111;

• Bank payment: You can pay your bill at any bank branch or ATM that accepts Energo Pro Georgia payments;

• Payment terminal: You can pay your bill at any payment terminal that accepts Energo Pro Georgia payments;

• Cash payment: You can pay your bill in cash at any service center or authorized agent of Energo Pro Georgia.

How can I check my electricity consumption?

You can check your electricity consumption through various ways, such as:

• Smart meter: You can check your electricity consumption on your smart meter display or on the mobile app;

• Online portal: You can check your electricity consumption on by entering your customer number and meter number;

• Email: You can receive your monthly electricity consumption report by email if you register on ;

• SMS: You can receive your monthly electricity consumption report by SMS if you register on .

How can I save energy and money?

You can save energy and money by following some simple tips, such as:

• Switch to LED bulbs, which consume up to 80% less energy than incandescent bulbs;

• Turn off or unplug appliances and devices when not in use, especially those with standby mode;

• Use energy-efficient appliances and devices, and look for the energy label and rating when buying new ones;

• Adjust the thermostat of your heating and cooling systems, and use fans or natural ventilation instead of air conditioners when possible;

• Insulate your windows and doors, and use curtains or blinds to reduce heat loss or gain;

• Use renewable energy sources, such as solar panels or wind turbines, to generate your own electricity and sell the surplus to the grid.

What are the benefits of renewable energy sources?

Renewable energy sources are energy sources that are derived from natural resources that are replenished constantly, such as sunlight, wind, water, biomass and geothermal heat. Some of the benefits of renewable energy sources are:

• They reduce greenhouse gas emissions and air pollution, which contribute to climate change and health problems;

• They diversify the energy mix and reduce dependence on fossil fuels, which are finite and subject to price fluctuations;

• They create jobs and income opportunities for local communities and businesses involved in their production and distribution;They enhance energy security and resilience, as they are less vulnerable to disruptions and disasters;

• They support social and environmental goals, such as poverty alleviation, rural development, gender equality, education and biodiversity conservation.

Outline of the article

HeadingSubheadingContent

H1Energo Pro Georgia: A Leading Energy Company in the CaucasusAn introduction to the article, giving an overview of the company and its activities.

H2History of Energo Pro GeorgiaA brief summary of the company's establishment, expansion and investment.

H3The first smart meters in GeorgiaA description of the company's project to install smart meters for all its customers and its benefits.

H3The largest hydropower plants in GeorgiaA description of the company's hydropower plants and their capacity and contribution to the energy sector.

H2Mission, vision and values of Energo Pro GeorgiaA statement of the company's mission, vision and values and how they guide its operations.

H2Services offered by Energo Pro GeorgiaA list of the services that the company provides to its customers and how they can access them.

H2Achievements and challenges of Energo Pro GeorgiaA list of the results that the company has achieved and the difficulties that it faces in its operations.

H2ConclusionA summary of the main points of the article and a closing remark.

H2FAQsA list of five frequently asked questions and their answers about the company and its services.

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